Directions:
Select the answer that you believe to be the correct match below
for each of the questions below.
All
answers are the opinions of Hiring Firing Experts, Inc. and are
based on the theories and practices taught by Hiring Firing Experts,
Inc. For each question select the most representative answer.
1.
The number one reason companies fail is most frequently caused by:
a) Negative Cash flow
b) People
c) Lack of strong products
d) Marketing and Sales
Your
answer:
2.
The number one reason managers succeed is most frequently the result
of:
a) Positive Cash flow
b) Incredible branding, sales and marketing
c) People
d) Unique products and bright product futures pipeline
Your
answer:
3.
You can’t hire above your:
a) Hiring skills
b) Candidate applicant pool
c) Salary limitations
d) All of the above
Your answer:
4. Leadership
begins with hiring and firing.
T or F
Your answer:
5. What
is the most likely silent killer of profits?
a) Fraud
b) Employee theft
c) Turnover
d) Employee incompetence
Your answer:
6. What
is the likely cost of turnover?
a) Most company’s leaders do not know
b) 3 times the annual salary
c) 4 times the annual salary
d) 5 times the annual salary
Your answer:
7. Who
is the best promotable manager?
a) The manager who is needed by his people for great guidance
b) The manager who has the smartest employees
c) The manager who can be immediately replaced by several of his
direct reports
d) The manager who can go on vacation with no team productivity
lapse
Your answer:
8. Discrimination
lawsuits are won or lost before the filing begins.
T or F
Your answer:
9. To
develop legal interviewing questions you need to know:
a) The protected categories of people defined by the EEOC
b) The laws enacted by Congress over the last 50 years
c) One thing, the job description
d) a & b above
Your answer:
10.
Which is the truest statement in winning lawsuits?
a) All candidates must be treated the same
b) He who has the most paperwork wins
c) You need a selection system
d) All of the above
Your answer:
11.
Who was most responsible for winning the World Series for the White
Sox in 2005?
a) The White Sox players as a team
b) The Owner Jerry Reinsdorf
c) The Manager Ozzie Guillen (who became manager of the year) and
his staff
d) The General Manager Ken Williams
Your answer:
12.
Firing because of performance failure is usually a positive for:
a) The person who was fired
b) The manager who did the firing
c) The person who replaces the person fired
d) All of the above
Your answer:
13.
If you are a manager of people, you are not judged on what you do
but what your people do:
T or F
Your answer:
14.
Predictor Interview Guides save:
a) Up to 3 hrs per applicant
b) Help keep you legal and EEO compliant
c) Provide documentation to help avoid and win lawsuits
d) All of the above and more
Your answer:
15.
Past job history performance is the best predictor of how the applicant
will perform today and tomorrow.
T or F
Your answer:
16.
How much of your time does it take to verify a bachelor’s
degree, CPA, or MBA?
a) About 1 day
b) About 1 hour
c) About one minute
d) With Privacy laws verification is no longer possible
Your answer:
17.
In Paullin's 12 step hiring system the first step is posting the
job on the company website and in the proper newspaper and internet
channels.
T or F
Your answer:
18.
Reference checks are like insurance policies that pay off before
you crash.
T or F
Your answer:
19.
Before implementing a medical and drug screening policy you should
first call:
a) The appropriate doctor for company screening
b) The local EEOC agency
c) Your attorney
d) All of the above
Your answer:
20.
The manager should always contact the university to verify degrees,
grades and actual completion of program.
T or F
Your answer:
21.
Which answer is most correct? Great managers begin with:
a) Great school MBAs
b) Great Hires
c) Great mentors
d) All of the above
Your answer:
22.
You are most limited in hiring the best by the interviewing skills
of your hiring team:
T or F
Your answer:
23.
Posting a well written job description on the website:
a) Screens out people who will decide not to apply
b) Screens in people who are qualified
c) Helps search firms and applicants understand saving you hours
of time
d) All of the above
Your answer:
24.
Promotion from within Increases morale and may cause less productive
employees to quit.
T or F
Your answer:
25.
Turnover expense is best calculated by stating:
a) Visible plus Hidden turnover costs
b) Costs of recruitment and training
c) Costs to replace terminating employees
d) Direct labor costs
Your answer:
26.
When charged with a violation of a U.S. Equal Employment Opportunity
law a company is presumed innocent until proven guilty.
T or F
Your answer:
27.
One way to save time and screen out candidates is to post the job
description on your company or commercial website along with the
major tasks that must be completed during the first 12 months.
T or F
Your answer:
28.
To control unwanted turnover, a company should have:
a) An internal job posting system
b) A strong promotion from within policy
c) A system that does not promote substandard people just to promote
from within
d) All of the above
Your answer:
29.
Candidates who are referred by employees normally do not have to
undergo the same interviewing selection process as others before
a hiring decision is made.
T or F
Your answer:
30.
As a general practice you should first TeleScreen candidates then
sort their resumes into A, B and C piles.
T or F
Your answer:
31.
When interviewing, the candidate should talk approximately:
a) 50% of the time
b) 75% of the time
c) 25 % of the time
d) This will vary from candidate to candidate and interviewer to
interviewer
Your answer:
32.
Your interview questions should:
a) Tap the candidate’s specific work experience and background
b) Get the candidate to tell you “how to do it”
c) Both a & b
d) This will vary according to the job and candidate
Your answer:
33.
How can Search Firms and Agencies add value to you and your company?
a) Save countless hours of management time
b) Help keep you legal
c) Increase the quality of the applicant pool
d) All of the above
Your answer:
34.
Which of these Predictors, if lacking in the candidate’s background
or not demonstrated during the interview, are knockouts for Executive
positions?
a) Judgment (JDG)
b) Responsiveness (R)
c) Communication Skills Oral (CO)
d) Self Motivation (SM)
Your answer:
35.
When referencing a candidate, in today’s legal environment,
the chances are slim of getting anything more than dates of employment,
last job title and maybe final salary from a past employer.
T or F
Your answer:
36.
Engaging the candidate in a theoretical and hypothetical discussion
often provides strong decision making data and predicts on-the-job
success.
T or F
Your answer:
37.
Which of the following is not one of the “Master Interviewer’s
Eight Principles of Interview Control”?
a) Preparation
b) Shut-up to Learn
c) The Knockout Principle
d) Listen for “Feathers”
Your answer:
38.
Which of the following is a “Big Ten Purpose of the Predictor
Interview Guide”?
a) Candidate has a positive impression of you and the company
b) Save hours of time and frustration by not writing custom interviews
c) Provides documentation in case of challenges or discrimination
claims
d) All of the above
Your answer:
39.
Hiring Firing Experts defines Predictors as the necessary traits
of job performance on which a conclusion for making the best hire
can be based.
T or F
Your answer:
40.
To achieve ROI from Agencies and Search Firms:
a) Be fair and partner
b) Pay the appropriate fee on time
c) Share information
d) All of the above
Your answer:
41.
When a candidate asks, “Will I get the job?”, and this
person is not the top candidate, your response should be:
a) To explain to the candidate why he or she will not receive the
job offer
b) To say to the candidate, “We will be interviewing several
candidates and making our evaluations. If you have not heard from
us by (supply day or date), that probably means that you will not
get the job”.
c) To avoid answering this question because the wrong answer could
put the company and you in legal jeopardy
d) To tell the candidate he or she did a good job interviewing and
the final decision will be hard to make.
Your answer:
42.
To prevent calling a reference without permission always ask the
candidate if he is using the manager as a reference. If his answer
is yes, only then ask for the phone number of the specific manager
being discussed.
T or F
Your answer:
43.
As the hiring manager you should ask the candidate for copies of
transcripts, degrees, appropriate certificates and licenses, etc.
T or F
Your answer:
44.
Which of the following is not a key section of the Job Description
section?
a) Job Title section including department name, location and grade
level
b) Key Requirements which may include preferred age and gender
c) Job Summary including the purpose of the job
d) Principal Duties and responsibilities listing major tasks and
responsibilities
Your answer:
45.
What does Paullin’s Atomic Rule of Multiple Promotions do?
a) Builds a spirit of team building, boosts morale and increases
loyalty
b) Reinforces the idea that, “if you can not be replaced then
you can not be promoted”
c) Ensures that everyone in the organization, regardless of performance,
receives promotion consideration
d) a & b above
Your answer:
46.
A basic Hiring Firing Experts principle is that what you see in
a person’s job history and past performance is what you will
get on your job in today’s and tomorrow’s performance.
T or F
Your answer:
47.
In your TeleScreen closing:
a) You should say to the candidate who will not be invited in, “We
will be talking with several other people so you may or may not
hear back from us”.
b) You should say to the candidate who will not be invited in, “We
will be talking with several other applicants before selecting who
we will be bringing in for personal interviews. If you do not hear
from us by (give a day or date) that means you probably will not.”
c) You should say to the candidate who will not be invited in, “It
has been nice speaking to you. If there is further interest we will
contact you”.
d) None of the above
Your answer:
48.
In the Team Evaluation Process all three managers should:
a) Interview the candidate individually and immediately discuss
the candidate so nothing is forgotten
b) Interview the candidate as a group and immediately discuss the
candidate so nothing is forgotten
c) Interview the candidate individually and avoid discussing the
candidate until each has written down and discussed their Predictor
scores in the Team Evaluation meeting
d) Interview the candidate as a group and avoid discussing the candidate
until each has written down and discussed their Predictor scores
in the Team Evaluation meeting
Your answer:
49.
New employee orientations have been shown to:
a) Increase loyalty and reduce turnover
b) Increase loyalty but may cause misunderstandings between existing
employees and the new hire
c) Make the new hire seem brighter faster
d) Help the new hire learn where the restroom and break room is
right away
Your answer:
50.
How the candidate gets along with people can be best determined
by writing Predictor questions under which of the following Predictors?
a) Communication Skills- Oral (CO)
b) Interpersonal Skills (IPS)
c) Platform Skills (PS)
d) Flexibility (F)
Your answer:
51.
The candidate’s honesty can be best determined by writing
Predictor questions under which of the following Predictors?
a) Judgment (JDG)
b) Loyalty (L)
c) Integrity (INT)
d) Responsiveness (R)
Your answer:
52.
During the interview, when the candidate makes references to planning
ahead, written plans, making lists, etc. these traits are addressing
which Predictor?
a) Planning, Organizing and Time Management (POT)
b) Analytical Skills (AS)
c) Attendance and Punctuality (AP)
d) Work Ethic (WE)
Your answer:
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